Flagship
Karam Bot
AI agents that answer, sell, book and follow up on WhatsApp — 24/7.
A WhatsApp AI agent for local businesses · Irbid, Jordan
A customer messages you at 11 pm. Karam replies, books, and tells you in the morning.
It answers from your prices and schedule, hands the hard cases to a person — and you stay in control of everything.
No commitment · we reply during working hours
A normal day at one business
What reaches the owner between 9 and 10 am
- New order #4821 · delivery to Amman
- Size question — answered from the catalogue
- Abandoned-cart reminder sent
- CliQ transfer confirmed
- A delay complaint handed to an employee
- Order #4822 · Irbid · cash on delivery — confirmed with the customer
- A packing employee arrived 10 minutes late — manager alerted
- Yesterday's summary is ready: orders, returns, missed messages
Current time: Updated 3 events this morning
Built for clinics, restaurants and online stores
Karam Bot · the flagship
Karam, a WhatsApp agent that replies for you, by your rules.
This is what your customer gets on WhatsApp at a time like right now. Change the business name and watch the first reply update.
Choose your sector
Tap the name to change it
Illustrative example
Business account
Peak hours
The replies here are a simulation running in your browser. The real Karam is trained on your prices and schedule.
It's 1:30 PM — the team is in. Message us and we'll reply as soon as we can.
Sectors
For clinics, restaurants and online stores: built around your business.
Pick your sector and the whole page speaks its language — the example, the numbers, and the message you'll send.
Example: Al-Noor Store
Illustrative exampleThe problem
The same messages every day: "where's my order?", "is size M in stock?", "how much is delivery to Amman?" — most of them after 9 pm, when the team is off.
What Karam does
Karam answers from your catalogue and order system: status by order number, sizes in stock, delivery window, and payment method. It nudges abandoned carts and hands complaints to an employee.
The result
Night orders don't slip away, and customer service starts the morning with a short list of exceptions only.
Common questions
Where does Karam get the order status from?
From the order system or sheet you keep updated. It answers with the order number, its current stage, and the expected delivery window.
Does it know which sizes and colours are in stock?
Yes, from the catalogue or inventory you connect. If a size is out, it suggests the size or colour that is available.
How does it handle payment?
It explains cash on delivery or CliQ transfer according to your rules, and collects the transfer screenshot for your team to verify.
What about returns and exchanges?
It answers with your policy as you wrote it — window, condition, fees — then opens a return request for the team to follow up.
Does it follow up on abandoned carts?
Yes. It sends one reminder about the items left behind after the delay you set, and completes the order from that same conversation.
What happens with a delay complaint?
It apologises, checks the shipment status, and hands the conversation to an employee with all the details.
SHIFT products
WhatsApp agent, loyalty points, staff attendance: pick what your business needs.
Tap a product to see what it does. Add the ones you want to your bundle and we'll quote it as one plan.
Karam BotWhatsApp AI agents
Karam Bot is the first SHIFT product, and the one every other product talks through.
What it does
- Replies from your menu, prices and hours, day and night
- Takes orders and books appointments into your calendar
- Qualifies leads and follows up automatically
- Hands off to a human with full context
- Daily report to the owner on WhatsApp
Best for
- Restaurant & café
- Clinic
- Online store · your sector
Works with
- Loyalty Points
- Bookings & Appointments
- Marketing Automation
Loyalty PointsPoints, tiers, rewards
Points, tiers and rewards are configured per business. Notifications go out on WhatsApp through Karam Bot or the loyalty number.
What it does
- Customers join with their phone number or a QR code
- Points per JD, bonus points and birthday points
- Bronze, Silver and Gold tiers with their own perks
- WhatsApp notification after every visit and reward
- Reports: top customers, redemptions, inactive customers
Best for
- Restaurant & café
- Clinic
- Online store · your sector
Works with
- Karam Bot
- Marketing Automation
- Business ERP
Attendance SystemCheck-ins, shifts, payroll
What it does
- Fingerprint, QR or mobile check-in with location
- Shift schedules with grace periods per branch
- Late and absence alerts to the manager on WhatsApp
- Leave requests, overtime and deductions
- Monthly export ready for payroll (Excel)
Best for
- Restaurant & café
- Clinic
- Online store · your sector
Works with
- Business ERP
Bookings & AppointmentsCalendar, deposits, reminders
What it does
- Booking page and WhatsApp booking from the same calendar
- Staff, rooms, tables or packages as resources
- Deposits and online payment to cut no-shows
- Reminders 24h and 2h before, with reschedule links
- Waitlist that fills cancellations automatically
Best for
- Clinic
Works with
- Karam Bot
- Marketing Automation
Subscriptions & PackagesRecurring revenue
What it does
- Plans, session bundles and family memberships
- Session counter that deducts on every visit
- Renewal reminders on WhatsApp before expiry
- Freeze, upgrade and transfer rules
- Revenue and churn reports per plan
Best for
- Clinic
Works with
- Karam Bot
- Bookings & Appointments
- Business ERP
Marketing AutomationCampaigns, offers, birthdays
What it does
- Segments: new, loyal, inactive, big spenders
- Coupons with expiry, limits and tracking
- Automatic birthday and anniversary messages
- Win-back flows for customers who stopped coming
- Poster studio for offers in your brand colors
Best for
- Restaurant & café
- Online store · your sector
Works with
- Loyalty Points
- Karam Bot
Business ERPPOS, store, finance
What it does
- POS for the counter and an online store for delivery
- Inventory with low-stock alerts
- Invoices, expenses and daily closing
- Profit, sales and staff reports
- Multi-branch with one dashboard
Best for
- Restaurant & café
- Online store · your sector
Works with
- Loyalty Points
- Attendance System
- Subscriptions & Packages
Custom AutomationIntegrations & workflows
What it does
- WhatsApp Cloud API, Google Sheets, calendars, CRMs
- POS integrations and on-premises bridges
- Make, Zapier and n8n workflows built for you
- Dashboards and alerts for the numbers you watch
- Free automation audit before any build
Best for
- Restaurant & café
- Clinic
- Online store · your sector
Works with
- Karam Bot
- Business ERP
Your bundle is empty
Quote my bundleLoyalty Points · product 02
Loyalty points on WhatsApp: give every visit a reason to come back.
Set the rules, then tap “New visit” to see what the customer receives on WhatsApp.
What the customer gets on WhatsApp
Illustrative exampleMember card
Al-Noor Store
Points balance
0
Sara · 0 visits
100 to your reward: free shipping on your next order
Al-Noor Store · Loyalty
Business account
Tap “New visit” to start.
0
Visits
0
Points issued
0
Rewards redeemed
Points, tiers and rewards are configured per business. Notifications go out on WhatsApp through Karam Bot or the loyalty number.
Attendance System · product 03
Staff attendance system: know who is in and who is late, without a spreadsheet.
Choose the shift rules, then run a morning. Late and absent staff are flagged and the manager is told on WhatsApp.
Absence is recorded 30 min after the shift starts.
Attendance board
Illustrative example- HalaCustomer servicenot yetno check-in
- ReemCustomer servicenot yetno check-in
- MohammadPackingnot yetno check-in
- LaithPackingnot yetno check-in
- MuathDeliverynot yetno check-in
0
Present
0
Late
0
Absent
Manager alerts
Illustrative exampleTo the manager · preview
Al-Noor Store
No alerts yet. Run the morning to see them arrive.
Illustrative data. Real installs sync from your fingerprint device, QR or the staff app, with rules per branch.
ROI
What do unanswered messages cost you?
Start from your sector's numbers, then move the sliders to match your business. The estimate follows you.
Estimated monthly loss from missed messages
Illustrative example6,750JD / month
A rough estimate from the inputs above only: daily messages × share lost without a reply × average bill × 30 days. Reply hours = daily messages × minutes per reply × 30 ÷ 60. Not a promise; the real numbers come from your data.
Hours spent replying by hand per month90 h
Defaults for “Online store”. Move the sliders to match your business.
Adjust the assumptions15% lost unanswered · 3 min per reply
Your AI team
Karam is not one bot. It's a team you assemble.
Five roles Karam can play in your business, and every message goes through the same steps. Pick what you need and start with one.
AI Receptionist
Answers common questions and routes customers.
Step 1 of 5 — A new WhatsApp message arrives
Build your AI agent in four questions
Four choices. One agent, ready to describe itself.
Answer the four questions and your agent card appears when you're done.
1 of 4 · Business
Business type
Contact
Ready to run your business on SHIFT?
Start with one product and add the rest when you're ready — same team, same WhatsApp number.
The message you'll send
PreviewHi SHIFT 👋 I run a Online store. When can we talk?
You'll review the message before sending it
Opening WhatsApp with your message…
About
SHIFT AI & Automation · Irbid, Jordan
Karam Bot answers your WhatsApp for you, by your rules. Loyalty brings customers back. Attendance keeps your staff on schedule. Bookings, subscriptions, marketing and ERP complete the picture — built and run from Irbid for clinics, restaurants and cafés, and online stores.
We also serve salons, kids' centers and real estate — just ask.