Flagship
Karam Bot
AI agents that answer, sell, book and follow up on WhatsApp — 24/7.
WhatsApp agent for restaurants & cafés · Irbid, Jordan
A customer messages your restaurant at rush hour. Karam takes the order with the address and sends it to the kitchen.
It answers from your menu and prices, confirms table bookings, and hands complaints to the manager — so your team cooks instead of typing.
No commitment · we reply during working hours
A normal day at one business
What reaches the owner between 9 and 10 am
- Delivery order #2418 · University district — sent to the kitchen
- Table booking confirmed · tonight 8:00 · terrace
- "Are you open?" — answered from your opening hours
- A kitchen employee arrived 12 minutes late — manager alerted
- Booking reminder sent an hour before
- Loyalty points added after payment at the counter
- A late-order complaint handed to the manager
- Yesterday's summary is ready: orders, bookings, missed messages
Current time: Updated 3 events this morning
Built for clinics, restaurants and online stores
Karam Bot · the flagship
Karam, a WhatsApp agent that replies for you, by your rules.
This is what your customer gets on WhatsApp at a time like right now. Change the business name and watch the first reply update.
Choose your sector
Tap the name to change it
Illustrative example
Business account
Peak hours
The replies here are a simulation running in your browser. The real Karam is trained on your prices and schedule.
It's 1:30 PM — the team is in. Message us and we'll reply as soon as we can.
Sectors
For clinics, restaurants and online stores: built around your business.
Pick your sector and the whole page speaks its language — the example, the numbers, and the message you'll send.
Example: Olive Café
Illustrative exampleThe problem
Dozens of "how much?", "are you open?", and delivery orders — all at the same hour.
What Karam does
Karam answers from your menu, takes the order, collects the address, and pushes it to the kitchen.
The result
Orders reach the kitchen complete, address included; staff cook instead of typing.
Common questions
Does it take the full order with the address?
Yes — from your own menu, with extras, address, and payment method, then sends it to the kitchen the way you choose.
What if the menu or prices change?
Update them in one place and Karam answers from the new version immediately.
Does it book tables?
Yes, within the capacity and hours you set, and it reminds the guest before the booking.
How does it handle complaints?
It apologises, logs the complaint under the order number, and hands it to the manager right away. It never promises compensation outside your rules.
What happens in Ramadan?
You change the hours and menu, and it talks about iftar and suhoor orders with the new schedule.
Does it work with loyalty points?
Yes. Points are added when the guest pays at the counter, and they get a message with their balance and what's left until the reward.
SHIFT products
WhatsApp agent, loyalty points, staff attendance: pick what your business needs.
Tap a product to see what it does. Add the ones you want to your bundle and we'll quote it as one plan.
Karam BotWhatsApp AI agents
Karam Bot is the first SHIFT product, and the one every other product talks through.
What it does
- Replies from your menu, prices and hours, day and night
- Takes orders and books appointments into your calendar
- Qualifies leads and follows up automatically
- Hands off to a human with full context
- Daily report to the owner on WhatsApp
Best for
- Restaurant & café · your sector
- Clinic
- Online store
Works with
- Loyalty Points
- Bookings & Appointments
- Marketing Automation
Loyalty PointsPoints, tiers, rewards
Points, tiers and rewards are configured per business. Notifications go out on WhatsApp through Karam Bot or the loyalty number.
What it does
- Customers join with their phone number or a QR code
- Points per JD, bonus points and birthday points
- Bronze, Silver and Gold tiers with their own perks
- WhatsApp notification after every visit and reward
- Reports: top customers, redemptions, inactive customers
Best for
- Restaurant & café · your sector
- Clinic
- Online store
Works with
- Karam Bot
- Marketing Automation
- Business ERP
Attendance SystemCheck-ins, shifts, payroll
What it does
- Fingerprint, QR or mobile check-in with location
- Shift schedules with grace periods per branch
- Late and absence alerts to the manager on WhatsApp
- Leave requests, overtime and deductions
- Monthly export ready for payroll (Excel)
Best for
- Restaurant & café · your sector
- Clinic
- Online store
Works with
- Business ERP
Bookings & AppointmentsCalendar, deposits, reminders
What it does
- Booking page and WhatsApp booking from the same calendar
- Staff, rooms, tables or packages as resources
- Deposits and online payment to cut no-shows
- Reminders 24h and 2h before, with reschedule links
- Waitlist that fills cancellations automatically
Best for
- Clinic
Works with
- Karam Bot
- Marketing Automation
Subscriptions & PackagesRecurring revenue
What it does
- Plans, session bundles and family memberships
- Session counter that deducts on every visit
- Renewal reminders on WhatsApp before expiry
- Freeze, upgrade and transfer rules
- Revenue and churn reports per plan
Best for
- Clinic
Works with
- Karam Bot
- Bookings & Appointments
- Business ERP
Marketing AutomationCampaigns, offers, birthdays
What it does
- Segments: new, loyal, inactive, big spenders
- Coupons with expiry, limits and tracking
- Automatic birthday and anniversary messages
- Win-back flows for customers who stopped coming
- Poster studio for offers in your brand colors
Best for
- Restaurant & café · your sector
- Online store
Works with
- Loyalty Points
- Karam Bot
Business ERPPOS, store, finance
What it does
- POS for the counter and an online store for delivery
- Inventory with low-stock alerts
- Invoices, expenses and daily closing
- Profit, sales and staff reports
- Multi-branch with one dashboard
Best for
- Restaurant & café · your sector
- Online store
Works with
- Loyalty Points
- Attendance System
- Subscriptions & Packages
Custom AutomationIntegrations & workflows
What it does
- WhatsApp Cloud API, Google Sheets, calendars, CRMs
- POS integrations and on-premises bridges
- Make, Zapier and n8n workflows built for you
- Dashboards and alerts for the numbers you watch
- Free automation audit before any build
Best for
- Restaurant & café · your sector
- Clinic
- Online store
Works with
- Karam Bot
- Business ERP
Your bundle is empty
Quote my bundleLoyalty Points · product 02
Loyalty points on WhatsApp: give every visit a reason to come back.
Set the rules, then tap “New visit” to see what the customer receives on WhatsApp.
What the customer gets on WhatsApp
Illustrative exampleMember card
Olive Café
Points balance
0
Sara · 0 visits
100 to your reward: a free meal
Olive Café · Loyalty
Business account
Tap “New visit” to start.
0
Visits
0
Points issued
0
Rewards redeemed
Points, tiers and rewards are configured per business. Notifications go out on WhatsApp through Karam Bot or the loyalty number.
Attendance System · product 03
Staff attendance system: know who is in and who is late, without a spreadsheet.
Choose the shift rules, then run a morning. Late and absent staff are flagged and the manager is told on WhatsApp.
Absence is recorded 30 min after the shift starts.
Attendance board
Illustrative example- OmarCashiernot yetno check-in
- KhaledKitchennot yetno check-in
- YousefKitchennot yetno check-in
- AliDeliverynot yetno check-in
- TariqDeliverynot yetno check-in
0
Present
0
Late
0
Absent
Manager alerts
Illustrative exampleTo the manager · preview
Olive Café
No alerts yet. Run the morning to see them arrive.
Illustrative data. Real installs sync from your fingerprint device, QR or the staff app, with rules per branch.
ROI
What do unanswered messages cost you?
Start from your sector's numbers, then move the sliders to match your business. The estimate follows you.
Estimated monthly loss from missed messages
Illustrative example5,760JD / month
A rough estimate from the inputs above only: daily messages × share lost without a reply × average bill × 30 days. Reply hours = daily messages × minutes per reply × 30 ÷ 60. Not a promise; the real numbers come from your data.
Hours spent replying by hand per month80 h
Defaults for “Restaurant & café”. Move the sliders to match your business.
Adjust the assumptions20% lost unanswered · 2 min per reply
Your AI team
Karam is not one bot. It's a team you assemble.
Five roles Karam can play in your business, and every message goes through the same steps. Pick what you need and start with one.
AI Receptionist
Answers common questions and routes customers.
Step 1 of 5 — A new WhatsApp message arrives
Build your AI agent in four questions
Four choices. One agent, ready to describe itself.
Answer the four questions and your agent card appears when you're done.
1 of 4 · Business
Business type
Contact
Ready to run your business on SHIFT?
Start with one product and add the rest when you're ready — same team, same WhatsApp number.
The message you'll send
PreviewHi SHIFT 👋 I run a Restaurant & café. When can we talk?
You'll review the message before sending it
Opening WhatsApp with your message…
About
SHIFT AI & Automation · Irbid, Jordan
Karam Bot answers your WhatsApp for you, by your rules. Loyalty brings customers back. Attendance keeps your staff on schedule. Bookings, subscriptions, marketing and ERP complete the picture — built and run from Irbid for clinics, restaurants and cafés, and online stores.
We also serve salons, kids' centers and real estate — just ask.