Flagship
Karam Bot
AI agents that answer, sell, book and follow up on WhatsApp — 24/7.
WhatsApp agent for clinics · Irbid, Jordan
A patient messages your clinic at 11 pm. Karam offers the free slots and books.
It books from your real calendar, reminds before the appointment and reschedules without a call — the front desk only sees exceptions.
No commitment · we reply during working hours
A normal day at one business
What reaches the owner between 9 and 10 am
- Booking confirmed · Thursday 11:00 · Dr. Rana
- Reminder sent an hour before the appointment
- Question about the cleaning price — answered from the price list
- An employee arrived 12 minutes late — manager alerted
- Appointment rescheduled · today 5:00 pm instead of 11:00
- A subscription payment arrived
- Conversation handed to reception — insurance question
- Yesterday's summary is ready: appointments, missed messages, revenue
Current time: Updated 3 events this morning
Built for clinics, restaurants and online stores
Karam Bot · the flagship
Karam, a WhatsApp agent that replies for you, by your rules.
This is what your customer gets on WhatsApp at a time like right now. Change the business name and watch the first reply update.
Choose your sector
Tap the name to change it
Illustrative example
Business account
Peak hours
The replies here are a simulation running in your browser. The real Karam is trained on your prices and schedule.
It's 1:30 PM — the team is in. Message us and we'll reply as soon as we can.
Sectors
For clinics, restaurants and online stores: built around your business.
Pick your sector and the whole page speaks its language — the example, the numbers, and the message you'll send.
Example: Dr. Rana's Clinic
Illustrative exampleThe problem
The phone rings while the receptionist is with a patient. Half the bookings come by WhatsApp at night.
What Karam does
Karam offers the slots that are actually free in your calendar, confirms, reminds, and reschedules — the front desk only sees exceptions.
The result
Fewer no-shows, zero double bookings, evenings covered.
Common questions
Does Karam book into the clinic's real calendar?
Yes. It offers only the slots that are free in your calendar and confirms straight into it, so double bookings can't happen.
What if a patient asks a medical question?
It doesn't answer medical questions. It hands the conversation to reception or the doctor and tells the patient so clearly.
Does it send reminders before the appointment?
Yes, at the lead time you set, and the patient can confirm or reschedule from that same message.
The clinic is closed on Friday — what happens to messages?
It replies, explains the clinic is closed, and books the earliest Saturday slot. It never promises a human reply while you're closed.
Does it know service prices and insurers?
It answers from your own price list. Insurance questions your rules don't cover are handed to reception with the conversation details.
Where is patient data kept?
Names and appointments are stored in your own account and seen only by your team; you can request deletion at any time.
SHIFT products
WhatsApp agent, loyalty points, staff attendance: pick what your business needs.
Tap a product to see what it does. Add the ones you want to your bundle and we'll quote it as one plan.
Karam BotWhatsApp AI agents
Karam Bot is the first SHIFT product, and the one every other product talks through.
What it does
- Replies from your menu, prices and hours, day and night
- Takes orders and books appointments into your calendar
- Qualifies leads and follows up automatically
- Hands off to a human with full context
- Daily report to the owner on WhatsApp
Best for
- Restaurant & café
- Clinic · your sector
- Online store
Works with
- Loyalty Points
- Bookings & Appointments
- Marketing Automation
Loyalty PointsPoints, tiers, rewards
Points, tiers and rewards are configured per business. Notifications go out on WhatsApp through Karam Bot or the loyalty number.
What it does
- Customers join with their phone number or a QR code
- Points per JD, bonus points and birthday points
- Bronze, Silver and Gold tiers with their own perks
- WhatsApp notification after every visit and reward
- Reports: top customers, redemptions, inactive customers
Best for
- Restaurant & café
- Clinic · your sector
- Online store
Works with
- Karam Bot
- Marketing Automation
- Business ERP
Attendance SystemCheck-ins, shifts, payroll
What it does
- Fingerprint, QR or mobile check-in with location
- Shift schedules with grace periods per branch
- Late and absence alerts to the manager on WhatsApp
- Leave requests, overtime and deductions
- Monthly export ready for payroll (Excel)
Best for
- Restaurant & café
- Clinic · your sector
- Online store
Works with
- Business ERP
Bookings & AppointmentsCalendar, deposits, reminders
What it does
- Booking page and WhatsApp booking from the same calendar
- Staff, rooms, tables or packages as resources
- Deposits and online payment to cut no-shows
- Reminders 24h and 2h before, with reschedule links
- Waitlist that fills cancellations automatically
Best for
- Clinic · your sector
Works with
- Karam Bot
- Marketing Automation
Subscriptions & PackagesRecurring revenue
What it does
- Plans, session bundles and family memberships
- Session counter that deducts on every visit
- Renewal reminders on WhatsApp before expiry
- Freeze, upgrade and transfer rules
- Revenue and churn reports per plan
Best for
- Clinic · your sector
Works with
- Karam Bot
- Bookings & Appointments
- Business ERP
Marketing AutomationCampaigns, offers, birthdays
What it does
- Segments: new, loyal, inactive, big spenders
- Coupons with expiry, limits and tracking
- Automatic birthday and anniversary messages
- Win-back flows for customers who stopped coming
- Poster studio for offers in your brand colors
Best for
- Restaurant & café
- Online store
Works with
- Loyalty Points
- Karam Bot
Business ERPPOS, store, finance
What it does
- POS for the counter and an online store for delivery
- Inventory with low-stock alerts
- Invoices, expenses and daily closing
- Profit, sales and staff reports
- Multi-branch with one dashboard
Best for
- Restaurant & café
- Online store
Works with
- Loyalty Points
- Attendance System
- Subscriptions & Packages
Custom AutomationIntegrations & workflows
What it does
- WhatsApp Cloud API, Google Sheets, calendars, CRMs
- POS integrations and on-premises bridges
- Make, Zapier and n8n workflows built for you
- Dashboards and alerts for the numbers you watch
- Free automation audit before any build
Best for
- Restaurant & café
- Clinic · your sector
- Online store
Works with
- Karam Bot
- Business ERP
Your bundle is empty
Quote my bundleLoyalty Points · product 02
Loyalty points on WhatsApp: give every visit a reason to come back.
Set the rules, then tap “New visit” to see what the customer receives on WhatsApp.
What the customer gets on WhatsApp
Illustrative exampleMember card
Dr. Rana's Clinic
Points balance
0
Sara · 0 visits
200 to your reward: a free cleaning session
Dr. Rana's Clinic · Loyalty
Business account
Tap “New visit” to start.
0
Visits
0
Points issued
0
Rewards redeemed
Points, tiers and rewards are configured per business. Notifications go out on WhatsApp through Karam Bot or the loyalty number.
Attendance System · product 03
Staff attendance system: know who is in and who is late, without a spreadsheet.
Choose the shift rules, then run a morning. Late and absent staff are flagged and the manager is told on WhatsApp.
Absence is recorded 30 min after the shift starts.
Attendance board
Illustrative example- SaraReceptionnot yetno check-in
- LinaNursenot yetno check-in
- AhmadReceptionnot yetno check-in
- NoorNursenot yetno check-in
- DanaNursenot yetno check-in
0
Present
0
Late
0
Absent
Manager alerts
Illustrative exampleTo the manager · preview
Dr. Rana's Clinic
No alerts yet. Run the morning to see them arrive.
Illustrative data. Real installs sync from your fingerprint device, QR or the staff app, with rules per branch.
ROI
What do unanswered messages cost you?
Start from your sector's numbers, then move the sliders to match your business. The estimate follows you.
Estimated monthly loss from missed messages
Illustrative example6,300JD / month
A rough estimate from the inputs above only: daily messages × share lost without a reply × average bill × 30 days. Reply hours = daily messages × minutes per reply × 30 ÷ 60. Not a promise; the real numbers come from your data.
Hours spent replying by hand per month60 h
Defaults for “Clinic”. Move the sliders to match your business.
Adjust the assumptions15% lost unanswered · 3 min per reply
Your AI team
Karam is not one bot. It's a team you assemble.
Five roles Karam can play in your business, and every message goes through the same steps. Pick what you need and start with one.
AI Receptionist
Answers common questions and routes customers.
Step 1 of 5 — A new WhatsApp message arrives
Build your AI agent in four questions
Four choices. One agent, ready to describe itself.
Answer the four questions and your agent card appears when you're done.
1 of 4 · Business
Business type
Contact
Ready to run your business on SHIFT?
Start with one product and add the rest when you're ready — same team, same WhatsApp number.
The message you'll send
PreviewHi SHIFT 👋 I run a Clinic. When can we talk?
You'll review the message before sending it
Opening WhatsApp with your message…
About
SHIFT AI & Automation · Irbid, Jordan
Karam Bot answers your WhatsApp for you, by your rules. Loyalty brings customers back. Attendance keeps your staff on schedule. Bookings, subscriptions, marketing and ERP complete the picture — built and run from Irbid for clinics, restaurants and cafés, and online stores.
We also serve salons, kids' centers and real estate — just ask.